Troubleshooting TSF installation
Use this guide to diagnose and resolve common issues during TSF installation and deployment.
On this page:
Quay token error during deployment
Symptom: The tsf deploy command fails at the tsf-konflux chart with:
Error: install failed: execution error at (tsf-konflux/templates/quaytoken-secret.yaml:3:19): token field not found in secret
Cause: The Quay OAuth token is expired, invalid, or was not saved correctly during the integration step.
Resolution:
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Regenerate the Quay OAuth token in your Quay organization.
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Delete the existing Quay secret:
oc delete secret tsf-quay-integration -n tsf -
Re-run the Quay integration:
tsf integration quay \ --organization="$QUAY__ORG" \ --token="$QUAY__API_TOKEN" \ --url="$QUAY__URL" -
Re-run the deployment:
tsf deploy
Cert-Manager subscription conflict
Symptom: The deployment fails with a subscription conflict error for the Cert-Manager operator.
Cause: The Red Hat Cert-Manager Operator is already installed on the cluster. The TSF installer attempts to create a second subscription, which conflicts with the existing one.
Resolution: Edit the tsf-config ConfigMap and set manageSubscription to false for the Cert-Manager component:
oc edit configmap tsf-config -n tsf
Locate the Cert-Manager entry and change manageSubscription: true to manageSubscription: false. Then re-run the deployment.
Red Hat Trusted Profile Analyzer UI URL is not accessible
Symptom: The RHTPA UI URL displayed in the deployment output shows server%s(<nil>) or returns an error.
Cause: The RHTPA service may not have started correctly, or the PostgreSQL database that it depends on is not running.
Resolution:
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Check the RHTPA operator pod status:
oc get pods -n tsf-tpa -
Check the PostgreSQL pod status:
oc get pods -n tsf-tpa | grep postgres -
If pods are in error state, check the logs:
oc logs -n tsf-tpa deployment/rhtpa-operator -
As a workaround, find the correct route URL directly:
oc get routes -n tsf-tpa
Deployment appears to hang
Symptom: The tsf deploy command runs for an extended period without producing any output.
Cause: Some Helm charts take several minutes to deploy, especially when pulling container images for the first time. The installer does not display a progress indicator during these periods.
Resolution: The deployment is still running. In a separate terminal, monitor the pod status:
oc get pods -A --watch
Wait for the deployment to complete. The full process typically takes about 15 minutes.
Browser fails to open during GitHub integration
Symptom: The tsf integration github --create command logs an error:
level=ERROR msg="failed to open browser" error="exec: "xdg-open": executable file not found in $PATH"
Cause: The installer container does not have a graphical browser or the xdg-open utility. The command attempts to open the URL automatically but cannot do so inside the container.
Resolution: Copy the localhost:8228 URL from the command output and open it manually in a web browser on your local machine.